Most companies
are always looking for ways to build their email lists. Large companies
are trying to get
email addresses
for their existing customers and prospects, while small or startup
companies are just trying to create any list at all! This article
talks about some of the ways you can use your interactions and marketing
efforts in the real-world to help build your email marketing lists.
Networking Meetings
From your local chamber of commerce, to specialized industry groups,
the meetings of many organizations are great opportunities to make
contact with new people. You are exchanging business cards with interested
prospects or possible referral sources, so make sure that you send
appropriate email communications to these people. Start with a personal
email recapping your conversation with them, and letting them know
that you will be adding them to your monthly email list. Don't just
start sending a barrage of email to every person that you come in
contact with, however. Make sure that the person indicated some interest
in what you have to offer first, or your contact will become quickly
unwanted.
Trade Shows
Whether you have a booth, are one of the presenters, or are simply
attending a trade show, you have an excellent potential opportunity
similar to networking events, but at a much greater scale. Organizing
the follow-ups to people you actually spoke to yourself, and then
adding the person to your personal list is a given. The general information
requests gathered by associates at your booth can be handled in a
similar way. Lastly, you may have organized a giveaway or contest
to gather more leads at the show. These people are frequently less
interested in what you have to say, and more interested in whatever
they might be getting or winning. As a result, it may require secondary
contact to obtain the permission to add them to your regular communications.
In general, hitting contest winners with a "hard sell" is
not usually effective.
Seminars
Organizing informational seminars is a great way to build a healthy
relationship with prospects and potential referrers. One effective
technique is to have advance registration, and to ask permission
to send regular emails at that time. This way, even if the person
is not able to attend the seminar, you still have an opportunity
to stay in touch with them. After all, they were interested enough
to register for the seminar.
Retail Locations
Storefront and retail locations provide many great ways to build your
email lists. Adding fishbowls or point of purchase displays are easy
ways to take advantage of real-world traffic. In this case, where
you have a relationship of some kind going, offering an incentive
like a contest or a customer loyalty program (tenth visit free) is
highly effective. You are giving them more of what they are already
getting from you, as opposed to the trade show example above where
they may or may not actually be interested in what you have to offer.
Events
Concerts, parties, art openings, or any other occasion that gathers
people together can provides an opportunity to build your email address
lists. Having a registration or check in location, or associates
with clipboards working the room are just two ways to make contact.
In the case of events, it is a good idea to offer some kind of incentive
to boost signups. However, make sure that the person can only receive
the incentive via email. This way, you will improve the quality and
accuracy of the lists you are collecting.
Post Cards/Direct Mail
When a company has an existing database of postal addresses, direct
mail may be the best way to get the email addresses for your existing
customers and prospects. Again, offering an incentive always helps
stimulate a greater response, and is particularly effective when
there is a pre-existing relationship. This helps increase the typical
response rate of converting postal address recipients to email recipients.
Publish a specific, but simple, web site address on your mailing
to direct people to a landing page with the list signup on your site
(www.yoursite.com/special), so you can repeat the offer from the
direct mail piece. This can help increase the number of people who
actually signup.
Phone Calls
Using the telephone to get email addresses can be a time-consuming
process, but isn't it time you gave your customers and prospects
a call anyhow. In this case the call will both continue to kindle
the relationship, as well as helping you establish an email based
communication point. This will more than justify the cost of making
the call. Inbound calls can be routed to a special voice mail box
("Dial 5 to receive more information via email") so you
can receive subscriptions from people even when they are not near
a computer, or after business hours.
Contacting people using the phone will likely result in a certain
number of people asking to be "immediately taken off your list".
However, remember that this is not a bad thing! Ultimately, the focal
point of your marketing should be concentrated on only those people
that want to be marketed to. The rest of your marketing efforts are
just to determine who the correct people are.
Conclusion
Email marketing, like any other form of marketing, is designed to make
contact with people. Leveraging your real-world interactions with
customers into well targeted and respectful email marketing can have
a tremendous impact on the number of clients that you cultivate and
referrals that you receive.